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Friday, February 5, 2010

Re: Collections: Keep Calm in 2010

"Keep Calm and Carry On"

 



























This was a propaganda poster slogan from the British government in 1939 just before the outbreak of war with Germany. This hopefully managed to convey a special attitude of the mind during a most difficult time.

In the past 36 years in the collection business, I remember there have been ups and downs, economy-wise. The 1970’s were difficult resulting in runaway inflation. Remember President Ford’s WIN button?, “Whip Inflation Now.” In the 1980’s we had inflation that resulted in 15% interest rates. The 90’s were a roller coaster culminating with the dot-com bubble. Now the first decade of the otherwise rocky 2000’s is drawing to a close.

There are always optimists, those seeing the glass half-full, as well as the pessimists, where the sky is about to fall at any moment. Somewhere a medium must be found to accept the vagaries of all this business tumult.

Judging the past, where both Abraham Lincoln and Henry Ford had to file bankruptcy and in foreign countries where Galileo filed bankruptcy as well, people usually land on their feet as businesspeople if they don’t let discouragement cloud our thinking. The terrain may not always look the same, but we will figure out a way to turn find the opening to sell or provide a product or service that others need—if we believe in that product or service.

The businesses that survive in the coming years must accept the fact that the nostalgia that always feels so pleasant and reminds us of the past, may not be worth dwelling on for any length of time. Nostalgia may be great for your family life, but most business doesn’t tolerate it well (even antiques shops have computers for inventory or online sales.) Think how your business has changed in the last few years, and then think about how it will change again in the next few. I don’t believe the folks at Google think about yesterday much.

Change can be against the businessperson’s grain, but change is what will make the new generation (not chronologically, mind you) look to your product or service. They’ll see signs of innovation, or al least a person willing to change, with new ideas, to meet the times.

***
It’s a real nuisance to pinch pennies or watch your dimes when times are good. When times are bad, and make no mistake, they are now--you must stay very lean, business-wise. Watch your overhead, cut out what was a luxury in good times but now may not be needed to perform your business well, but be ready to change, it can be fun to see tomorrow will bring from the seeds you’ve sown today.

1:27 pm est 

Saturday, January 9, 2010

BCA Financial Bloomfield - ACA Member Since 1977

ACA International Membership 1980












***

Here's an oldie from the BCA Financial Services archive. (We're good at that as we support the Evermore Gallery of American Art)

While BCA Financial Services was accepted as members into the American Collectors Association (as it was then known) in 1977, we can't seem to locate the missing membership certificates--but we will eventually. Today they're known as ACA International, The Association of Credit and Collection Professionals.

This one is from membership in 1980-1981. They're a fine organization located in Minneapolis, Minn., a rather cold location in the winter months we suppose. Visit the Association's Website, there's good advice for businesses and consumers alike.
11:48 pm est 

Saturday, February 28, 2009

Collection Lawsuits 2009
 

2009 UPDATE--When the lawsuit is necessary to collect your money

-------------------------------------------------------

Since these are difficult economic times, we’ve heard recently from clients who want to employ various degrees of compassion for consumer debtors.

 

While your debtor may not have the ready cash, or any cash to pay your bill immediately, a plan should nonetheless be forthcoming. If it is not and we hear nothing from your debtor, we must recommend a lawsuit to secure a Judgment (in District Court-NOT “Small Claims”) to protect your interest. More later on why we don’t, nor should you, use Small Claims court.

 

If they own a home, our court Judgment will have more weight than simply a credit bureau “derogatory.” It will be a lien against that particular parcel (or any they may own in the state the judgment was taken) should they sell or become deceased.

 

After a Judgment is awarded, the Court Officer will “Levy” Herewith an explanation.

 

“Active Levy” – this is a court ordered levy that will always take assets away from the debtor. Usually these are assets that are cash (in a bank) or can easily be conveyed to cash, i.e. valuable artwork, collector car. Usually a judge will not order the sale of a debtor’s home to pay a debt, unless there are extenuating “fraud-type” or possible criminal circumstances. It can, in fact, happen for a debt, but it can be time consuming, unreliable and costly. Welfare benefits, Social Security benefits, SSI, Veterans' benefits or unemployment benefits cannot be levied upon.

 

“Constructive Levy” – This is a “softer” levy. Assets are encumbered (liened) but are not sold. Your Judgment is a lien against, for instance an elderly debtor’s home and they will not have to pay during their lifetime (or until the home is sold, transferred, etc.). In New Jersey, for instance, the only item that can’t be levied is clothing.

---------------------------------

If we don’t know of a debtor’s assets: Our attorneys can file an “Information Subpoena” or [obtain an] “Order for Supplemental Subpoena” (Discovery) to ask as many questions of the debtor regarding his assets until he is satisfied. If these subpoenas are ignored, our attorneys (if the claim warrants) can issue a Warrant of Arrest.

 

“Small Claims Court”: We don’t recommend or use Small Claims Court for our clients’ collection suits as they may have problems for businesses. Other than the fact that SCC has the historical feeling of a consumer’s court, the judge must employ Rules of Evidence and Rules of Procedure, which you, as a business would not be familiar.

 

 Garnishment of a debtor’s wages (not in Pennsylvania): If place of business is known, or can be found, the Court Officer will be directed to the debtor’s employer to have funds deducted from his paycheck (provided he earns more than $127.50 per week in NJ

9:29 pm est 

Saturday, January 3, 2009

January 2009 CREDIT ADVISORY:

Time always works to the advantage of the debtor

 
Delinquent Accounts:

The collection success rate of yours will be greatly enhanced if you:
  1. Keep close watch of your accounts internally for 90-120 days-NO LONGER. (Invoicing, faxing, telephone call follow-up)
  2. Watch for warning signs i.e. Calls not returned, promises not kept, mail returned or so-called disputes with more than one reason.
  3. Turn them over for collection after the above intense period for maximum results.
  4. Check our WEBSITE periodically for advice and updates or to submit a claim there: www.bcafinancialservices.com.
12:00 am est 

Saturday, November 29, 2008

Creditors: Obtain Information Before Transaction - Please!

Creditors: Obtain Information Before Transaction!


BCA Financial Services Collection Agency Clients:

Start off 2009 on the right foot:

This past year at BCA Financial Services Collection Agency, we have seen literally hundreds of claims come in to our office with very little or no “back-up” information.Remember the last time you obtained a loan at a bank? You sat there and filled out numerous boxes of information so detailed that they can tell you the maiden name of your mother.

When you extend credit at your business, it’s not unlike a bank loan. While you may not need as much information as the above bank, you’ll need all the basics—plus: TRADE STYLE for business credit transactions and PLACE OF EMPLOYMENT for consumer transactions.

Protect your business – obtain information when giving credit.





11:00 pm est 

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BCA Financial Service's Collection Agency BLOG archive.

Please note: This blog, while containing a good dose of collection agency information and the blowing of our own horn, it is also for reviews, references, humor, historical information and occasionally an opinion. Although the last one has not reared it's ugly head as yet-thank goodness.

Have fun and you may find something informative.

By most recent date first, they are:


Tantamount to Getting Invoices Paid...

End of Summer 2007 - Collection Drought Over Soon.

To Collect Money: Suit Should NOT Be Your First Choice

Spring Credit Advisory - Memorial Day 2007

Evermore Gallery - Memorial Day Acquisitions

What to Do if You Receive a Collection Notice

Medical Collections - Keep up with the times.

Newspaper Collections - Read all about it

Presidents Day, February 19, 2007

Waste Disposal Collections

JP's Steakhouse - American Fare with a Musical Flair

Collection Agency Loses Money!

Coming Soon, The Evermore Library

Holiday Season 2006. Collection Agency Message 

Picture of the week from the Evermore Gallery

Quiz of the Month

Weekend Feature, The Evermore Gallery of American Art

Community Association Collections  -  BCA's Focus on Experience - November 2006

Monty Rides Again

Stock Transfer Collections  -  BCA's Focus on Experience - October 2006

For a Money Collection - To Sue or Not To Sue

Ramapo College Softball

Good Collection Question